restorARTively

In the Sept/Oct issue of the industry publication, "Patient Safety & Quality Healthcare , the founder and president of the Pennsylvania based Institute for Safe Medication Practices wrote an astonishingly biased editorial on the prosecution of a pharmacist in the wake of the preventable death of two year old Emily Jerry. Read her mother's testimony to the Ohio State Pharmacy Board here. Mr. Cohen acknowledges speaking to a variety of stakeholders in the case and reading transcripts and records as research for his article. He acknowledges her mother's (Kelly Jerry) impactful testimony. He never mentions reaching out to her, her attorneys, or her nonprofit healthcare safety organization (offers education to providers) to gather information for full coverage of the topic he states, is "an injustice of throwing healthcare professionals who make mistakes - even deadly mistakes - into the criminal arena when their errors were unintentional, caused by system failures...

I presented my son's one way ticket to heaven and my subsequent journey to hell and back via health care with a small group of health risk managers this morning. The informal restorative practices that I implemented on my own after nothing else worked can serve as an example of what patients and providers can do for themselves. It is possible for them to talk even after errors and mistakes. Hopefully, our story can make a difference for another patient & provider in conflict. Most of the audience understood the importance of proactive restorative circles in health care. The idea of reactive restoration was more of a challenge. One mentioned they had to tell patients we cant talk to you while we are investigating these care concerns. I asked "What will it take for you to include the patient and family in the investigation?" I asked, "Why don't you tell the patient, 'we are investigating what happened and would like your input?'" The most revealin...